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Customer Service and Logistics Administrator

WHO ARE WE?

15ten15 are currently recruiting for a Customer Service and Logistics Administrator on behalf of a leading technical manufacturing company in the healthcare sector based in North Yorkshire.

This is a maternity cover position and will last up to 12 months. This roles is required full time in the office based in Elvington, York.

WHAT WE'RE LOOKING FOR

*** Driving license and own vehicle is required ***

To support the Customer Services Supervisor & Logistics Supervisor by accurately completing various administration tasks.

Role and Responsibilities: 

  • Provided administration support across all aspects of order processing and logistics bookings.
  • Process and administer forms, account applications and other requests as required.
  • Take ownership of tailored administrative processes for specific customer accounts.
  • Liaise with internal departments to manage a smooth order process.
  • Direct requests and unresolved issues to the designated people in the business
  • Perform office administration tasks as directed. 
  • Provide cover to other functions for holiday and absence cover.
  • Support the External Sales Team to deliver a best-in-class customer experience.

THE IDEAL CANDIDATE

*** Driving license and own vehicle is required ***

Skills Required: 

  • Familiarity with SAGE 50 or other order processing software
  • Knowledge of logistics and transport
  • Knowledge of processing Business to Business Sales
  • Desire to succeed in a sale focused organisation.
  • Must be able to accurately follow all company processes and procedures.
  • Knowledge of administrative procedures
  • Computer literate – Experience of Microsoft Office packages
  • Good general education background with at least 5 GCSE’s including English and Maths.
  • Initiative and desire to improve situations, systems and processes.

Working 09.00 – 17.30, Monday to Friday. Our Client does have some flexibility in total hours or working pattern depending upon individual circumstances & business needs.

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